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Match scores in arco are usually working as designed, even when they look off at first glance. This page walks through the most common reasons scores seem wrong and what to check before contacting support.
  • Have you uploaded a CV? Without one, arco works from your self-reported profile only.
  • Is your CV machine-readable? If your CV is image-based, heavily designed, or has text embedded in graphics, extraction will be poor.
  • Are you targeting a level above your experience? Lead and Head-of roles scored against a mid-level CV will score low. That’s accurate, not broken.
  • Are you changing discipline? arco scores relevant experience, not total years. If you’re switching fields, your scores will honestly show that.
This is common and usually correct. Before a CV, arco takes your stated experience level at face value. After a CV, it assesses what’s actually documented. If the two don’t quite agree, scores adjust, and the new number is the more useful one.
Check the red flags on that card first. They usually contain the answer. If the posting is vague or badly written, scoring against it is harder. Sparse postings tend to score conservatively.
If the posting is short on detail, scores can drift upward. Read the red flags before treating a high score as a green light.
Scores update on the next search, not instantly. On Pro, that’s the next daily run or use Find Jobs now. On Free, it’s your next weekly refresh.

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Still doesn’t look right?

Email support@arco.careers with the job title, company, and the score you’re seeing, plus what you expected.