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If your Board is empty or you’re seeing far fewer matches than expected, work through these checks in order. Most cases resolve within the first two or three steps.
1

Has your first search finished?

New accounts run their first search immediately after profile setup, and it takes 5-10 minutes, occasionally longer. If you’ve just signed up, it may still be running. You’ll see a status indicator while a search is in progress.
2

Are your criteria too narrow?

This is by far the most common cause. If you selected one role title, one city, one company stage, and set a high salary floor, there may genuinely be very few matching roles. Go to Settings → Preferences and widen one thing at a time: add role title variations, add locations or add Remote, lower or remove your salary floor temporarily, broaden company stage.
3

Check your free-text preferences

The free-text field is powerful, which means it can also over-filter. If you wrote several exclusions, try simplifying it and running a fresh search.
4

Have you hidden a lot of jobs?

Hidden jobs are removed from your Board and suppressed in future searches. Check Settings → Hidden Jobs and restore anything you’d reconsider.
5

Remember the Free plan cap

Free shows your 5 best matches. If you’re seeing five and expected more, that’s the plan limit. You’ll see a count of how many additional matches exist.
6

Do you have a refresh available?

On Free, searches are weekly. If your next refresh hasn’t unlocked yet, the Find Jobs button shows a countdown instead.

Still nothing?

Email support@arco.careers with your account email and what you’re searching for. Include your target roles and locations.