> ## Documentation Index
> Fetch the complete documentation index at: https://help.arco.careers/llms.txt
> Use this file to discover all available pages before exploring further.

# Why You Have No Matches in arco and How to Fix It

> Troubleshoot zero or very few job matches in arco. Check search status, widen criteria, review hidden jobs, and understand Free plan limits.

If your Board is empty or you're seeing far fewer matches than expected, work through these checks in order. Most cases resolve within the first two or three steps.

<Steps>
  <Step title="Has your first search finished?">
    New accounts run their first search immediately after profile setup, and it takes 5-10 minutes, occasionally longer. If you've just signed up, it may still be running. You'll see a status indicator while a search is in progress.
  </Step>

  <Step title="Are your criteria too narrow?">
    This is by far the most common cause. If you selected one role title, one city, one company stage, and set a high salary floor, there may genuinely be very few matching roles. Go to **Settings → Preferences** and widen one thing at a time: add role title variations, add locations or add Remote, lower or remove your salary floor temporarily, broaden company stage.
  </Step>

  <Step title="Check your free-text preferences">
    The free-text field is powerful, which means it can also over-filter. If you wrote several exclusions, try simplifying it and running a fresh search.
  </Step>

  <Step title="Have you hidden a lot of jobs?">
    Hidden jobs are removed from your Board and suppressed in future searches. Check **Settings → Hidden Jobs** and restore anything you'd reconsider.
  </Step>

  <Step title="Remember the Free plan cap">
    Free shows your 5 best matches. If you're seeing five and expected more, that's the plan limit. You'll see a count of how many additional matches exist.
  </Step>

  <Step title="Do you have a refresh available?">
    On Free, searches are weekly. If your next refresh hasn't unlocked yet, the **Find Jobs** button shows a countdown instead.
  </Step>
</Steps>

## Still nothing?

Email [support@arco.careers](mailto:support@arco.careers) with your account email and what you're searching for. Include your target roles and locations.